Clinical Advisor

The Role

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we’re made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients – every role at IC24 is made to be brave.

We are looking for new NHS 111 Clinical Advisors to join our rapidly growing network of colleagues. This is a fantastic opportunity to join a great team and dynamic work culture.

You must be a registered adult Nurse or Paramedic with 2 years of recent experience in primary care or an A&E setting in the Ashford, Ipswich, or Norwich region. Potential to develop into hybrid working from 6 months!

A Clinical Advisor saves lives with their voice. Is this you? If so, it’ll be your job to carry out complex clinical triage: providing assessment, advice, and information to the patient. You will also support and assist our call handlers in the management of critical situations, while ensuring patient safety in an efficient and timely manner. At IC24 we take pride in working as a team to help our communities.

We provide paid training and career development opportunities including funding to develop as an ACP/UCP. This is an exciting time to join IC24.

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location              Reed House, Norwich

Hours Available  

Minimum 12 hours per week, up to 37.5 hours per week.
If you are doing 12-20 hours per week, the large majority, if not all of these hours should be covering weekends.
You must be able to commit to 8 weeks of full time training if you are not pathways trained.
We offer 8 hour, 10 hour, and 12 hour shifts, as well as some short shifts if absolutely needed.

Rota Options    We are looking for people to support us on weekends. We also have all evenings and early morning shifts available, as well as nights. There is some flexibility with those hours, to be discussed on application. We do not offer any weekday daytime shifts.

Example Full Time rota: Mon, Tue, Fri  (4pm - 12am) + Saturday, Sunday (8am-4pm)

What’s in it for you: -

• Pay framework starts from £18.56 as the base rate. You will get an extra 30% (up to £24.13) on Saturdays and weekdays from 8pm to 6am. An extra 60% is offered (taking it up to £29.69) on Sundays + bank holidays
• Additional annual leave above statutory minimum based on service
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.

For a job description and person specification please click here.

We celebrate brave ideas and brave people.

careers.ic24.org.uk

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. 

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.