Medical Secretary

Job Introduction

The Role 

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we’re made that way.

At IC24, every role is designed to make a difference. From delivering high-quality integrated urgent care to over six million people, to finding innovative solutions for our patients – we’re committed to being bold and forward-thinking.

We’re looking for a proactive and organised Medical Secretary to join our Allied Medical Practice team, working across our School House and Church Surgery sites. This role is essential in supporting our clinical team and ensuring we continue to deliver excellent patient care every day.

As our Medical Secretary, you will play a key part in maintaining smooth administrative processes, managing clinical correspondence, and providing vital support for both patients and colleagues. If you thrive in a busy environment, enjoy working collaboratively, and have strong attention to detail, we’d love to hear from you.

What You’ll Be Doing

• Processing clinical dictation
• Managing referrals via pro‑forma
• Following up hospital bookings and completing associated admin
• Scheduling appointments
• Handling telephone enquiries and supporting patients
• Processing electronic correspondence
• Managing payments and invoices
• Scanning and digital record keeping
• Accurately completing computer data entry
• Communicating effectively with patients and colleagues
• Supporting the wider practice team and working to deadlines

What You’ll Bring

• Excellent communication and interpersonal skills
• A friendly, understanding, and confident manner
• The ability to work collaboratively as part of a team
• Strong organisational skills and good typing/IT proficiency
• An understanding of handling confidential information
• A flexible approach and willingness to meet patient and service needs

Who are we? 

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location  

Allied Medical Practices

School House Surgery, Hertford Road, Brighton, BN1 7GF

Church Surgery, Saunders Park Rise, Brighton, BN2 4ES

What’s in it for you:-

• Annual salary of £8942.01
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory standard DBS disclosure and three years of references.

For a job description and person specification please click here. 

Closing date: 17/04/26

We celebrate brave ideas and brave people. 

careers.ic24.org.uk 

We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. We’re dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at careers@ic24.nhs.uk.