Job Introduction
NHS 111 Tier Two Health Advisor - Ipswich based (Hybrid)
Looking for more flexibility and better work-life balance?
We’re hiring experienced Tier Two NHS 111 Health Advisors with at least 6 months post-Pathways training. If you're based in or around Ipswich and available for 16–37.5 hours per week, we’d love to hear from you.
What we need from you:
- Currently or recently (within 6 weeks) working as a Tier Two NHS 111 Health Advisor
- Live within a 1.5-hour commute from our contact centre.
- A quiet, private home workspace
- Willingness to attend our Ipswich site if homeworking arrangements change
- Available for on-site training on your first day and occasionally if needed
- Suitable internet connection (minimum requirement - 20+ Mbps download / 4+ Mbps upload
As this is a hybrid role, colleagues will be responsible for their own travel expenses when attending their assigned office.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Hours Available
We are hiring full-time and part-time colleagues for a variety of shift options.
Full-Time Roles:
- Standard shifts include a mix of early and late shifts.
- Early shifts start at 7am or 8am.
- Late shifts finish at 9pm or 10pm.
- Full-time colleagues can opt to work only late shifts (9pm or 10pm finishes).
- Full-time night shifts are available, typically 10pm to 6am (must finish no earlier than 6am).
- Weekend work is required at least every other weekend, with the option to work every weekend if desired.
Part-Time Roles:
- Part-time shifts are focused mainly on evening hours, with flexibility for early and late shifts
- Early shifts: 6am-12pm (start at 6am, 7am, or 8am; finish at 10am, 11am, or 12pm).
- Late shifts: 4pm-10pm (start at 4pm, 5pm, or 6pm; finish at 8pm, 9pm, or 10pm).
- Weekend only shifts are also available.
Additional hours may be available in times of peak demand.
What’s in it for you?
- Salaries start from £24929.44 per annum for daytime rotas, pro rata
- Enhancements paid between 20:00 and 06:00 hours and for all hours on weekends, with further enhancements on bank holidays
- Access to Blue Light Card and other NHS Discount Schemes
- Advanced maternity, paternity and adoption leave after 1 year’s service
- Opportunity to join the NHS Pension Scheme
- Additional annual leave based on length of service
- Free 24/7 independent counselling service
- A volunteer day
- Employee Assistance Programme
Training
Applicants must be available to start training in October or November 2025. This will include 4 days of training Monday to Friday 9-5pm followed by coaching sign offs the following week.
You must be able to attend every day of your course. Please note these start dates may vary slightly.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.
Closing date: 1st September 2025.
This advert may close sooner if we receive enough applications.
We celebrate brave ideas and brave people.
We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk
Attached documents
