Job Introduction
Urgent Primary Care Doctor – Bank (Home Visiting)
Bring urgent primary care to the patients who need it most - in their own homes.
Urgent care is General Practice at its most immediate.
Patients don't always know what they need when they reach us. They may have been referred through NHS 111 and, following clinical assessment, need to be seen in their own home.
What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.
At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Sussex, providing urgent face-to-face care to patients in their own homes. You will have access to IC24’s fleet of vehicles and any equipment required to carry out this role, we only need you to bring your clinical expertise.
You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs.
If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.
What you'll focus on
→ Assessing and treating patients who need urgent care
You'll provide face-to-face assessment, diagnosis and treatment for patients who have been clinically triaged as requiring a home visit.
Patients may be housebound, approaching the end of their life or have an urgent clinical need that means being assessed in their own home is the most appropriate option.
You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.
→ Making confident clinical decisions
Home visiting requires sound clinical judgement.
You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.
You'll need to be able to assess risk, manage uncertainty and make safe decisions independently, recognising when a patient can be treated and supported at home and when they need escalation or an alternative care setting.
→ Delivering care in patients' homes
This role takes urgent primary care beyond the traditional consulting room.
You'll travel to patients across Sussex, with visits allocated through our IC24 dispatch systems.
You'll assess, diagnose, treat and prescribe appropriately, managing a broad range of urgent primary care presentations and providing compassionate care to patients, relatives and carers.
This can include supporting patients who are frail, housebound or receiving palliative and end-of-life care.
→ Working as one multidisciplinary team
Good urgent care depends on people working well together.
You'll work closely with IC24 drivers and dispatch teams, as well as colleagues across NHS 111, community nursing, pharmacy, paramedic services and primary care.
You'll communicate clearly, share clinical information and work collaboratively to make sure patients receive joined-up care.
→ Providing the right care in the right place
Not every patient who needs urgent care needs to be in an Emergency Department.
Where clinically appropriate, you'll help patients remain safely in their own homes by putting the right treatment, advice, referrals and safety-netting in place.
You'll liaise with community and primary care services to support continuity of care and recognise when a patient needs escalation to another service or hospital.
Whether you're treating a patient at home, referring them to another service or escalating their care, the patient and their safety will be at the centre of your decision-making.
→ Maintaining excellent clinical standards
You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.
You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.
This is urgent care – and variety comes with it
No two sessions will necessarily look the same.
You'll see patients across ages and backgrounds, presenting with everything from relatively straightforward acute illness to complex physical, mental health or social circumstances.
Some sessions will be busy. Priorities can change quickly. You'll sometimes need to make important clinical decisions with limited information, working independently in a patient's home while remaining connected to the wider IC24 team.
You'll probably thrive here if you:
- Enjoy the variety and unpredictability of urgent care
- Are confident assessing undifferentiated patients
- Can make sound clinical decisions independently
- Are comfortable managing risk and uncertainty
- Have strong face-to-face consultation and home visiting skills
- Communicate clearly and compassionately with patients, relatives and carers
- Are comfortable supporting frail, palliative and end-of-life patients
- Can adapt when service demands change unexpectedly
- Are comfortable working independently while knowing when to seek support
If you prefer a predictable caseload and a fixed clinical environment, home visiting may not be the right fit.
But if you enjoy thinking on your feet, value clinical autonomy and get satisfaction from helping patients receive the care they need in their own homes, we'd like to hear from you.
What you'll bring
You'll:
- Hold current GMC registration
- Be an MRCGP Graduate
- Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
- Have experience of face-to-face clinical consultation
- Have experience of primary care home visiting
- Hold a full clean UK Driving License
- Be comfortable driving both automatic and manual vehicles
The environment you'll work in
Urgent care operates around the needs of our patients, so flexibility is an important part of this role.
You'll work across our Home Visiting Service, travelling to patients in their own homes across Sussex.
You'll work alongside IC24 drivers and dispatch teams, with visits allocated through our dispatch systems using CLEO on Toughbook devices and laptops.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.
We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
Locations
Angmering
Eastbourne
Burgess Hill
Woodingdean
Hours
Our service operates 18:30/19:00-08:00 on weekdays and 24 hours at weekends and on Bank Holidays.
What's in it for you?
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours
- Enhanced Bank Holiday rates
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. We’re dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
